Guest Reviews
Submitted By Stan Szpakowicz on September 10, 2007 2:24 AM
unsatisfied | Guest Rating (30%) |
| I am quite displeased with my visit at Hotel Port on September 8. First of all, this hotel cannot be seriously rated three stars. It is clean and spacious, but the service is much too basic for anything above two stars, at best.
Let me pass over the fact that there was no Internet in my room, although it is now such a wide-spread need (and such a frequent hotel feature) that I simply cannot accept its absence -- not in a capital city of a major European country. It is much worse that there was no telephone in the room, and a cheap, small television set with very few working channels and a most primitive remote. The bathroom was extremely primitive too. I also received one small piece of soap and no shampoo, and one small, thin towel.
The receptionist was very polite, but her English was quite inadequate. I expect a decent command of this language if a hotel is advertised in English on the Web and booked for English-speaking foreigners. In fact, it is your office that did the booking, so it is your error that you did not recognize the hotel's inability to serve tourists who do not speak Czech. The receptionist was also unsure from which stop the bus to the airport leaves.
This brings me to a serious complaint about Prague Holiday's advice how to get to the hotel. You told me to get to the Hradcanska metro station and take bus 108. Bus 108 does NOT run on weekends. I spent 20 minutes at Hradcanska trying to find out how to reach the hotel. (Go to Dejvicka instead, and board bus 218, get off at the Ruzynske nadrazi stop and walk 200 meters -- but it is YOUR responsibility to know that, not mine. Nor, as it happens, would bus 108 take me to the airport directly even if it ran on weekends: I must change at Divoka Sarka. On weekends, one takes bus 225 instead.) |
Submitted By on July 28, 2007 4:19 PM
| | Guest Rating (10%) |
| Rather old. The bare necesities. Not really 3-star. appropriately close to airport. |
